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1377 Kingsway Vancouver, B.C. V5V 3E3 Tel: (604) 876-8890 Fax: (604) 876-8817


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We unlock and repair most phones

 

FAQ'S 

 

Frequently Asked Questions:

Why buy a unlock mobile phone?
There are many reasons why customers would prefer an unlocked mobile phone. First of all, flexibility – you can keep your phone, your contacts and still change plans or service providers without spending extra money on getting a new phone each time. And if you plan on traveling, you can simply use your unlocked phone anywhere in the world provided that the service provider uses SIM card or smart card technology

Do CellStar phones work with Telus or Bell?
Our phones are GSM and are compatible with Rogers , Fido and Primus. Telus and Bell use a different network such as CDMA/TDMA and will NOT support an unlocked mobile phone. Outside of North America , Vodafone is also compatible.

What kind of warranty do I get?
Please click here for more detail.

What methods of payment do you accept?
We accept the following forms of payment:
VISA, MasterCard, American Express, Bank Draft, Money Order and of course cash.

Why are there no prices on your product pages?
Technology is constantly improving and as new technology develops, prices of older models consequently lower. We believe in giving our customer the best possible prices at any given time.

WHat are the settings to activate GPRS on Fido ?

A: Account 1:
Name: FidoWAP
APN - wap.fido.ca
User: fido
password: fido

Account 2:
Name: FidoINT
APN: internet.fido.ca
user: fido
password: fido

then, to set up WAP, create a Wap profile with the following:
Name: Fido
Connect using: FidoWAP
Gateway: 205.151.11.11
user: fido
password: fido

OR

homepage: » wap.fido.ca
session mode: permanent
connection security: off
data bearer: GPRS
GPRS connection: when needed
GPRS access point: wap.fido.ca
IP address: 205.151.011.011
authentication type: normal
login type: automatic
user:fido
password:fido

Ho Do I activate GPRS with a non-Rogers phone on the Rogers Wireless network. ?

In order to connect to the Rogers Wireless GPRS Network through a WAP Browser, a subscription to a navigate Mobile Internet plan is required. Rogers Wireless phones are pre-loaded with the WAP settings; however non-Rogers phones must be programmed with this information.

The settings required are as follows:
Primary IP: 208.200.067.150
Primary Port: 9203
Secondary IP: 208.200.067.151
Secondary Port: 9201
APN: goam.com
Username: wapuser1
Password: wap
HomePage: http://mymobilehomepage.rogers.com /

You can subscribe to a navigate Mobile Internet plan online , or through our Customer Care Centre at 1-800-268-7347.

For Technical Support, contact our HelpCentre at 1-866-931-3282, Option 3-1 and one of our consultants will be happy to assist you.

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